Privacy Policy

01Information We Collect

We collect information you provide directly when you interact with us, including:

• Name and contact details (email, phone) when you request a quote, send a message, or sign up for communications.
• Project details you share so we can prepare an accurate estimate.
• Records of communication when you reach out by phone, email, or contact form.

We also automatically collect technical information when you visit our website:

• Device, browser, and operating system details.
• Pages you view, time on site, and the source that brought you here.
• IP address, approximate location, and similar identifiers.
• Cookies and tracking technologies (see Section 4).

02How We Use Your Information

We use the information we collect to:

• Respond to inquiries and prepare quotes.
• Schedule consultations and on-site visits.
• Communicate about your project, including reminders and status updates.
• Improve our website, services, and overall customer experience.
• Send marketing communications you can opt out of at any time.
• Comply with legal obligations and protect our rights and yours.

03How We Share Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate the business, such as CRM tools, email systems, and analytics platforms.
• Subcontractors and trades who need information to complete your project.
• Law enforcement, regulators, or courts when required by law.
• Successors in the event of a merger, acquisition, or asset transfer.

04Cookies and Tracking

Our website uses cookies and similar technologies to improve performance, remember your preferences, and analyze usage. Tools we use include Google Analytics and Google Tag Manager.

You can manage cookies through your browser settings, including blocking or deleting them. Some site features may not work properly if you disable cookies entirely.

05Your Privacy Rights

Depending on your location, you may have rights to:

• Access the information we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Restrict or object to certain types of processing.

To exercise any of these rights, contact us at contact@keystoneextreme.com. We will respond within a reasonable timeframe required by applicable law.

06Data Retention

We keep your information only as long as needed for the purposes described in this policy or as required by law. Quote requests and project records are typically retained for several years to support warranty claims, accounting, and legal compliance.

07Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission or storage system is 100% secure. If you suspect unauthorized access to your account or data, please contact us immediately.

08Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us so we can remove it promptly.

09Third-Party Links

Our website may include links to other sites we don’t control, such as social media platforms or review services. We’re not responsible for their privacy practices. Please review their policies before sharing any information.

10Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page reflects the most recent revision. Significant changes will be highlighted on our website. We encourage you to review this policy periodically.

11Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Keystone Extreme Renovations
Marietta, Georgia
Phone: (770) 378-0094
Email: contact@keystoneextreme.com